Ordering a hat from JAXONBILT HAT CO. is best done over the phone. Because each hat is built to your specifications, you may have questions, which I can answer directly. I too will have questions, which will help ensure that the hat you order meets your expectations. Talking over the phone helps eliminate the confusion, which sometimes results from ordering “catalogue style”. If you prefer, I will be delighted to call you. When you send your email message, please include your phone number and the best time to call.

JAXONBILT HATS have become one of the premiere hats to own. Our customer base has grown, and return customers are greatly appreciated. Return customers are treated to a “return customer discount”.

I never share customer information with anyone nor any organization. If you use a credit card to order your hat, you will talk to me over the phone personally. Your information is held in the strictest confidence. Your credit card will not be charged until I call you personally, to confirm that your hat is ready to ship.

Please be prepared to be patient. JAXONBILT HATS are built one at a time, in a one-hat maker shop. Be assured, your hat will be given very special attention by Master Hatter Roy Jackson.